Financial Planning Centre Associate

Bristol, United Kingdom

Financial Planning Centre Associate

Bristol, United Kingdom

The Requirements

Join us as Financial Planning Centre Associate in Bristol

  • You'll provide financial planning technical support Financial Planning Centre to our advisers, their assistants and our clients 
  • In this unique opportunity, you'll be able to develop your financial planning skills as part of a fast-paced team as you provide thought leadership 
  • As part of this role, you’ll also be working towards an externally recognised qualification that will help you deliver an outstanding service to our customers (QCF Level 6)

What you'll do

You'll provide financial planning technical support to the advisers and assistants on new and existing business transactions including calculations, and project work.

You'll be accountable to take action personally on cases, especially those that require a higher level of knowledge or service.

In this role, you'll: 

  • Ensure all aspects of the administration process are delivered in accordance with agreed procedures and controls 
  • Take accountability for one-off projects
  • Undertake checking and oversight that the junior members of the team
  • Ensure we comply with our regulatory obligations in relation to any complaints 
  • Identify and interpret where clients’ circumstances lead to complexities with the processing of any financial services products 
  • Ensure that all goals are met and exceeded and financial planning product providers are provided with feedback 
  • Encourage advisers and assistants to complete all documentation prior to sending it to the centre to improve client service

The skills you'll need

A strong level of technical knowledge is required, you must be qualified to QCF level 4 under RDR in financial services.

Ideally, you'll have experience dealing with clients’ requirements in relation to suitability, and you’ll have a broad general knowledge of the financial services environment and financial services products. 

You'll be able to provide technical support and calculations and have the ability to articulate scenarios with confidence when dealing with clients by telephone and other communication mediums. 

 

How we'll reward you

In return, we offer a competitive salary plus 25% cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At Coutts, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.

Apply for one of our graduate programmes or internships and find out how you can be part of our story.

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