User Experience Designer

London, United Kingdom

User Experience Designer

London, United Kingdom

The Requirements

Join Coutts in London as a User Experience Designer

  • We'll look to you to improve the digital user experience for clients and take part in shaping a team in what is a very exciting time for the bank and its clients
  • You'll be involved in every aspect of the design process from ideation through to delivery, using your user-centred design methodology to understand the needs and behaviours of our clients
  • Working in a client focused environment, this is a rewarding opportunity to deliver great service and hone your user-centred design expertise

What you'll do

As a User Experience (UX) Designer, you'll be translating research and business requirements into valuable designs, using an insight driven, research-led approach. With a strong focus on improving user experiences, you'll keep the evolving needs of our clients at the very centre of your designs.

Along with this, you'll be:

  • Facilitating collaborative design workshops with stakeholders and clients
  • Forming ideas through sketches, wireframes, prototypes and other deliverables to generate discussion and feedback leading to solution refinement
  • Articulating your design decisions to a wide and varied audience

The skills you'll need

We're looking for a creative UX designer with UI and visual design skills, supported by demonstrable experience of user-centred design methodologies. With an insight driven, research-led approach to your designs, you'll have proven experience of delivering user-centred design projects across multi-disciplinary teams.

You'll also have:

  • A bachelor’s degree or above in a design related field
  • Expertise in industry software such as Sketch and Adobe CS
  • Experience of working in an Agile process
  • Demonstrable experience of designing for responsive digital products
  • A strong ability to sketch, wireframe and prototype your ideas

How we'll reward you

In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.


At Coutts, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

Apply for one of our graduate programmes or internships and find out how you can be part of our story.

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